Our members have an important role to play in making sure they receive safe and effective health care. The single most important thing members can do to ensure they receive the highest quality care is to become well-informed patients who take an active role in making decisions and choices about their care.

At Blue Cross Blue Shield of Massachusetts, we are creating the tools, resources, and programs that help our members find the safest, most effective health care.

Choosing a healthy lifestyle and choosing to become a more engaged patient will improve health care, help drive down the cost of care, and most importantly, help our members lead healthier lives.

The Partnership for Healthcare Excellence is a valuable resource for all health care consumers. Visitors to this website can watch doctors, patients and others talk about how to prepare for a doctor's visit, or surgery, how to take medication safely and how to prevent infection. The Partnership's goal is to help patients become active partners in their own health care.